PAYMENT TERMS:
- Credit cards will be charged for the full amount of the order, at the time of order submission.
- The minimum order amount is $15.00 (USD).
- Federal Excise Tax (FET) will be added to any ATF regulated Projector. This additional tax will be included in the price of the projector when it is added to your cart. (Click for more details)
ACCEPTED PAYMENT TYPES:
- Mastercard
- Visa
- Discover
- Amex
- Cash on delivery for USA orders, less than $500. An $11.00 fee will be added to final invoice amount.
- Free on Board Shipping Point in Williamsport, PA
DOMESTIC DELIVERY:
- Shipments are typically sent using FedEx.
- Powder Charges and CO2 Cylinders cannot be shipped by Air or U.S. Mail.
- Items requiring an Adult Signature, including Charges, CO2 Cylinders, and Projectors cannot be shipped to a PO Box.
- Some regulated Projectors must be shipped to an authorized location that possesses a Federal Firearms License (FFL). (Click for more details)
Order 15, or more, boxes of RDDs or specialty RDDs to qualify for free shipping! (Free shipping for US domestic shipments only)
Free shipping exemptions:
- Projectors (including optics or rails
- Charges / CO2
- Additional items that ship separately from the RDDs
INTERNATIONAL DELIVERY:
- Shipments are typically sent UPS for any international orders.
- Shipment of Projectors in quantities of 3 or fewer units can be sent to the following countries:
- Austria
- Denmark
- Israel
- Namibia
- New Zealand
- Belgium
- Germany
- Italy
- Netherlands
- South Africa
- Canada
- Great Britain
- If your country does not appear in the list above, please reach out to us by phone to place your Projector order.
PRODUCT RETURNS:
- Call for Return Materials Authorization number (RMA#) prior to returning product
- 25% restocking fee
PROJECTOR REPAIRS:
- Call for Return Materials Authorization number (RMA#) prior to returning product
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Projectors need to be protected and secured, preferably in a hard case, to protect your investment.
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Don't cut/paste a cardboard box around a projector for shipping purposes.
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If a projector is received in less than approved shipping containers, PDI will automatically return in an economy shipping case, increasing the shipping and handling by $25 as a result.
Ship Repairs and Returns by UPS to:
Pneu-Dart®, Inc.
15223 Rt. 87 Hwy.
Williamsport, PA 17701
PHONE: 570-323-2710
FAX: 570-323-2712
OFFICE HRS: 8:00 A.M. to 4:30 P.M. E.S.T., Monday-Friday
Phone and FAX available 24 hours, 365 days a year.